For years, many companies saw the senior Marketing Executive as responsible for branding, advertising, trade shows, social media, creative campaigns, and making the company look good. Those things still matter. But that is no longer enough. The modern Marketing Executive needs to understand revenue. After spending most of my career in the automotive aftermarket working across sales, marketing, distribution, retail, OEM, and direct-to-consumer channels, I have become convinced

Having a Product on the Shelf Is Not the Same as Having a Sales Strategy In Topic #1 of this series, I discussed product development and why I believe great aftermarket companies should focus on solving real customer problems instead of simply improving someone else's gadget. In Topic #2, I moved into Pricing & Channel Pricing, and understanding your brand value, building enough margin into the product, and making sure everyone involved in selling it has a reason to participa

In the first article in this series, I talked about product development and why I believe aftermarket companies should spend more time solving customer problems and less time building a slightly better version of someone else's product. But developing the right product is only the beginning. The second thing I would focus on is pricing. And I don't mean taking your cost, multiplying it by a factor, comparing it to three competitors, and calling it good. Pricing is one of the

I've spent most of my career in the automotive aftermarket, and if I were handed the keys to an aftermarket company tomorrow, I wouldn't start by changing the sales team, cutting expenses, hiring a new marketing agency, or immediately launching ten new products. I would start with one question: What problems in our industry are customers still dealing with that nobody has solved correctly? Because somewhere along the way, I think too much product development became product co

One of the biggest mistakes I see companies make in new product development is deciding what the product should be before the product team and engineering ever get involved. Leadership comes into the room with an idea, engineering is told what to build, sales is brought in when it's almost finished, and marketing gets involved a few weeks before launch. Then everyone wonders why the product doesn't generate the excitement they expected. I believe there's a better way. Give yo

For the past year, I've been watching, learning, researching, and documenting where the Jeep, Bronco, truck, and off-road aftermarket is headed. I've stayed quiet... but I haven't stopped thinking. Now it's time to get back to doing what I love. I'm once again free to work with any manufacturer, distributor, retailer, startup, or private equity group looking to build stronger brands, develop winning products, and create profitable growth. For more than 27 years, I've lived th

This might be a little overboard, but it gets the point across. For years, lean manufacturing has been held up as the gold standard for operational excellence. Build less. Carry less inventory. Reduce waste. Improve efficiency. Increase cash flow. On paper, it sounds like the perfect business model. But here's the reality: Lean manufacturing is not a one-size-fits-all strategy. It's a tool. Like any tool, its effectiveness depends entirely on how and where you use it. I've w

I lost weight using AI. Every year the SEMA Market Report gives the automotive aftermarket a snapshot of where the industry is headed. The 2026 report paints an optimistic picture of a market that continues to prove its resilience despite inflation, economic uncertainty, and shifting consumer behavior. On paper, everything looks healthy. U.S. consumers spent just under $53 billion on specialty automotive parts and accessories in 2025, and SEMA expects the market to return to

Your Marketing Isn't Broken... Your Commercial Trust Is. Marketing has changed more in the last decade than at any other time in modern business. Consumers have more information, more choices, and more skepticism than ever before. They can compare products in seconds, read reviews from thousands of strangers, and verify your claims before your salesperson even has the opportunity to introduce themselves. This shift has created a new reality for every business. Marketing is no

Every salesperson has heard the saying: "People buy from people they trust." It's repeated so often that it's almost become meaningless. But if you strip away every sales methodology, every CRM, every AI tool, every marketing campaign, and every pricing strategy, you'll find that one thing still determines whether a customer comes back: Trust. The interesting part is that trust has very little to do with how good you are at closing deals. It has everything to do with how you

Innovation is one of the most overused words in business today. Every company claims to be innovative. Every annual report mentions innovation. Every executive says it's a priority. But what is innovation, really? Innovation is the process of creating and implementing new ideas, products, services, or processes that solve meaningful problems and deliver value. Notice what that definition does not say. Innovation is not invention. Innovation is not copying a competitor and mak

Grooming may not have been the best word description... but that's what it is. Most businesses focus almost all of their attention on today's customers. They invest in advertising, sales teams, promotions, and marketing campaigns designed to generate revenue immediately. While those efforts are important, many companies overlook one of the most valuable opportunities for long-term growth: grooming future customers. The reality is that not everyone who loves your brand today i

Using common sense saves time. In a world filled with dashboards, artificial intelligence, analytics, consultants, and endless meetings, one of the most powerful business tools remains surprisingly simple: Common sense. According to the dictionary, common sense is: "Sound and prudent judgment based on a simple perception of the situation or facts." In other words, it is the ability to make practical decisions that are logical, reasonable, and grounded in reality. While common

One of the biggest mistakes companies make with product launches is thinking a launch begins the day a product goes live on their website. It doesn't. A product launch starts weeks before the first unit ships. Too many brands quietly upload a new product to their website, make a few social posts, and hope demand shows up. Then they wonder why sales feel slow or why excitement fades after a week. That's not a product launch—that's simply listing a product for sale. The best pr